Terms of Service

Effective Date: May 15, 2026·Last Updated: May 15, 2026

These Terms of Service (“Terms”) govern your access to and use of Rocky, the AI-powered deal screening assistant operated by Rocky AI LLC (“Rocky AI,” “we,” “us,” or “our”). By creating an account or using Rocky in any way, you agree to these Terms and to our Privacy Policy and Disclaimer, each of which is incorporated by reference. If you do not agree, do not use Rocky.

1. What Rocky Is

Rocky is an AI-powered software tool that produces AI-generated considerations, observations, and structural suggestions to assist real estate investors, brokers, and professionals with deal screening, offer structuring, document drafting, and related analysis. Verdicts, scores, suggested offers, and generated documents produced by Rocky are informational only and must be verified with appropriate licensed professionals before any use in a real transaction.

Rocky is not a licensed real estate broker, attorney, financial advisor, investment advisor, accountant, appraiser, lender, inspector, engineer, title company, or property manager. See the Disclaimer for full details.

2. No Professional Advice

Rocky does not provide legal, brokerage, appraisal, tax, accounting, lending, investment, insurance, or property management advice. Nothing Rocky produces — including verdicts, scores, suggested offers, LOIs, purchase proposals, underwriting documents, communications drafts, or any other output — constitutes professional advice or a recommendation to act.

You must consult appropriately licensed professionals (including but not limited to attorneys, brokers, accountants, lenders, inspectors, appraisers, and title companies) before submitting any offer, signing any contract, relying on any financing assumption, taking any legal action, or otherwise acting on any output Rocky generates.

3. Brokerage and Real Estate Licensing

Rocky AI LLC is not a licensed real estate broker or agent and does not act as one. Rocky does not list property, solicit buyers or sellers, negotiate transactions, receive any transaction-based compensation, hold escrow funds, prepare broker price opinions, or otherwise provide brokerage services. Any introductions, suggested offers, or outreach drafts produced by Rocky are informational drafts only, prepared by software at your direction, and do not constitute brokerage activity by Rocky AI LLC.

4. AI Output — Accuracy and Limitations

Rocky is built on large language model technology. Its output may be inaccurate, incomplete, outdated, hallucinated, internally inconsistent, or based on incorrect inputs you provide. Rocky has no independent ability to verify property facts, ownership, zoning, rent rolls, taxes, insurance, title, liens, permits, code compliance, financing terms, comparable sales, or any legal document.

You are solely responsible for independently verifying every material fact, figure, assumption, and document before relying on any Rocky output for any purpose. Comparable sales information Rocky produces is illustrative only and is not a broker price opinion, appraisal, or evaluation.

5. User Input Responsibility

The quality of Rocky’s output depends entirely on the quality of the inputs you provide. Rocky is not responsible for outputs caused by incomplete, inaccurate, stale, misleading, or fabricated inputs. You are responsible for the accuracy and lawful use of any data you submit to Rocky, including any data describing third parties or third-party property.

6. Generated Documents

LOIs, purchase proposals, seller outreach drafts, underwriting spreadsheets, and any other documents Rocky drafts are templates and drafts only. They are not finished legal instruments. They require professional review and may require modification to comply with applicable law, custom, and the specifics of any transaction before use. Rocky AI LLC makes no representation that any generated document is fit for any particular purpose or transaction. A visible disclaimer to this effect appears on the documents Rocky generates.

7. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use Rocky. By using Rocky you represent that you meet these requirements. Rocky is intended for real estate professionals and investors — not for general consumer use.

8. Accounts and Access

• You are responsible for maintaining the security of your account credentials.
• You may not share your account with any other person or entity.
• You may not use Rocky on behalf of a third party without their knowledge and consent.
• We reserve the right to suspend or terminate your account for any violation of these Terms.

9. Subscriptions, Billing, Trials, and Cancellation

• Rocky is offered on a subscription basis. Current pricing is available at userocky.com and at checkout.
• New subscribers receive a 14-day free trial. A valid payment method is required at signup. No charge is made during the trial period.
• At the end of the trial, your subscription begins automatically and you will be charged the then-current subscription fee unless you cancel before the trial ends.
• Subscriptions renew automatically on a monthly basis on the same calendar day each month until cancelled. You authorize us, through our payment processor (Stripe), to charge your payment method on each renewal date.
• You may cancel at any time from within your account settings (Subscription tab). Cancellation takes effect at the end of the current billing period. You will continue to have access through the end of the period you have already paid for.
• No refunds are issued for partial months or unused time on a paid subscription.
• We may change pricing with at least 30 days’ written notice to your registered email address. If you do not cancel before the change takes effect, you accept the new pricing.
• Failed payments result in suspension of access until payment is resolved.

10. Acceptable Use

You agree not to use Rocky to:

• Violate any applicable law or regulation;
• Engage in fraud, misrepresentation, or deceptive practices;
• Attempt to reverse engineer, extract, copy, or reproduce Rocky’s underlying systems, system prompts, model weights, or proprietary logic;
• Share, resell, sublicense, or otherwise make available access to Rocky to any third party;
• Input false or misleading information into Rocky with intent to manipulate outputs;
• Submit data describing third parties or third-party property that you do not have the right to use; or
• Use Rocky’s output as the sole basis for any legal, financial, or investment decision without independent verification by qualified professionals.

11. Your Data

• You own the deal data you input into Rocky. We do not claim ownership of your data.
• Your deal data is stored on a per-user basis and is not shared with other Rocky users.
• We do not use your deal data to train AI models.
• We do not access or review your individual deal data in the ordinary course of business. System logs are used for performance monitoring and security only.
• You may request deletion of your data at any time by contacting us at rocky@userocky.com.
• See our Privacy Policy for full details on how your data is handled.

12. Intellectual Property

Rocky, including its underlying systems, prompts, interfaces, branding, name, and logo, is the intellectual property of Rocky AI LLC and is protected by U.S. and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use Rocky for your own real estate investment and professional activities while your subscription is active. You may not copy, reproduce, modify, distribute, or create derivative works of any part of Rocky without prior written permission.

Documents Rocky drafts for you — LOIs, Purchase Proposals, offer structures, underwriting outputs — are yours to use. Rocky AI LLC makes no ownership claim over documents generated on your behalf, subject to the limitations and disclaimers in these Terms and the Disclaimer.

13. Indemnification

You agree to defend, indemnify, and hold harmless Rocky AI LLC, its sole member, employees, contractors, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your access to or use of Rocky; (b) the data, content, or information you submit to Rocky; (c) your misuse of Rocky or violation of these Terms; (d) your violation of any applicable law or any third party’s rights, including intellectual property and privacy rights; (e) any real estate transaction or business decision you make based in whole or in part on Rocky’s output; and (f) any reliance you place on any output Rocky produces.

14. Disclaimers

ROCKY IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OR ERROR-FREE OPERATION. ROCKY AI LLC MAKES NO WARRANTY THAT ROCKY OR ITS OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR FREE OF DEFECTS. YOU USE ROCKY AT YOUR SOLE RISK.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROCKY AI LLC AND ITS SOLE MEMBER, EMPLOYEES, CONTRACTORS, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO YOUR USE OF ROCKY OR ANY RELIANCE ON ANY OUTPUT ROCKY GENERATES, EVEN IF ROCKY AI LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ROCKY AI LLC’S TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF ROCKY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID ROCKY AI LLC IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES; IN SUCH JURISDICTIONS, ROCKY AI LLC’S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

16. Termination

We may suspend or terminate your access to Rocky at any time for violation of these Terms, non-payment, or any other reason with reasonable notice. You may terminate your account at any time by cancelling your subscription and requesting account deletion at rocky@userocky.com. Sections that by their nature should survive termination — including Disclaimers, Limitation of Liability, Indemnification, Intellectual Property, and Governing Law — survive termination.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email to your registered address at least 14 days before they take effect. Continued use of Rocky after that date constitutes acceptance of the updated Terms. The current version of these Terms is always available at userocky.com.

18. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Wake County, North Carolina, and you consent to the personal jurisdiction of those courts.

19. Miscellaneous

These Terms, together with the Privacy Policy and Disclaimer, are the entire agreement between you and Rocky AI LLC regarding Rocky and supersede any prior agreements. If any provision of these Terms is held to be unenforceable, the remaining provisions remain in full force. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms; we may assign them to a successor entity. Section headings are for convenience only and do not affect interpretation.

20. Contact

Questions about these Terms? Contact us at:

Rocky AI LLC

rocky@userocky.com

userocky.com